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CNMI Department of Finance

Clearing Browser Cache

    Clearing your browser's cache is an important first step for troubleshooting web-based applications. Browsers store copies of web pages, images, and code in a cache to speed up future visits to a website. However, if a change or update was made to the webpage after you've already visited the page, it could cause functional and display issues due to the browser having an older version of the cache.

    Keyboard Shortcut for Most Browsers

    If you are using Microsoft Edge, Google Chrome, or Safari, you can quickly clear the cache with a keyboard shortcut. While in your browser, press Ctrl+Shift+Delete simultaneously on the keyboard to open the appropriate window.

    IMPORTANT: Be sure and close/quit the browser and restart it after clearing the cache and cookies.

    How to Clear Your Cache

    Google Chrome
    1. Click the Tools Menu (three dotted lines in the upper-right corner).
    2. Select Delete browsing data...
    3. Select the Advancedtab on the top right. Set the Time Range to All Time. Select the following: Browsing history, Cookies and other site data , and Cached images and files Select Clear data.
    4. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.
    Microsoft Edge
    1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
    2. Select Delete browsing data...
    3. Set the Time Range to All Time. Select the following: Browsing history, Cookies and other site data , and Cached images and files Select Clear Now.
    4. Close and re-open Microsoft Edge completely for your changes to take effect.
    Safari for macOS
    1. Go to the Safari app on your Mac.
    2. On the top menu bar, choose Safari > Settings, then click Privacy.
    3. Click Manage Website Data.
    4. Then click Remove All.
    5. Go to the Safari menu on the top menu bar.
    6. Select Quit to close Safari and save your changes.